Creative Specialist
and
Creative Specialist
Luthfi Firdaus
Results-driven creative professional with 8+ years turning brand vision into commercial outcomes. Built and scaled visual systems at national level (Guardian Indonesia), drove e-commerce growth across Lazada and Blibli, and architected CRM strategies that deepened customer loyalty. Combines design fluency with marketing strategy and a founder’s instinct having launched and operated an F&B business independently from the ground up..
Building cohesive visual systems from logo to brand guidelines, ensuring a consistent brand presence across every touchpoint and channel.
Designing intuitive and functional digital interfaces — from wireframes to production-ready prototypes — using a user-centered design approach.
Planning and executing end-to-end digital campaigns — from creative concept and budget allocation to cross-channel performance reporting.
Producing engaging video and social media assets — from concept and storytelling to final edit — tailored to each platform's format and audience.
Designing customer relationship ecosystems that drive long-term retention through segmentation, automation, and structured rewards programs.
Integrating performance data into creative decisions — measuring what works, iterating on design, and optimizing output based on real audience insights.
Managing retail visual production from design to print — catalogs, banners, POP displays, and outlet decoration rolled out consistently at national scale.
Optimizing brand presence on marketplaces through product content management, promotional strategies, and performance analysis to drive sales conversion.
PROFESSIONAL EXPERIENCE
"Creativity is intelligence having fun." - Albert Einstein
Creative strategy and marketplace operations for multiple brand clients - Produced end-to-end creative assets for e-commerce clients: voucher banners, social media feeds & stories, GIFs, and web UI/UX adhering to each client's brand guidelines. - Developed sales and promotional materials based on client requests, driving engagement across digital touchpoints. - Designed presentation decks and usage guides to support client pitching and onboarding needs. - Managed event material production from pre-event preparation through post-event completion. - Collaborated directly with clients to ensure all creative output aligned with brand identity and communication objectives. - Handled multi-client workload simultaneously, adapting visual style and tone per brand standards
End-to-end ownership of digital strategy, budget, and cross-channel execution - Produced all creative materials for up to 4 restaurant brands simultaneously: menus, social media content, event needs, and restaurant decoration. - Conceptualized and planned upcoming promotions and events covering theme, budget, concept, and management reporting. - Managed event execution from pre-event preparation through completion, including guest request fulfillment. - Collaborated with mall management and tenants for joint events and brand activations. - Led new brand opening projects end-to-end: location scouting, floor plan, permits, design works, and brand launch. - Adapted creative output and brand tone across multiple F&B brands with different identities simultaneously
Designed the visual system deployed across Guardian’s entire national outlet network - Created the standardized retail design template system rolled out across all Guardian outlets in Indonesia defining the brand’s in-store visual language. - Produced a high volume of retail collateral: catalogs, promotional flyers, packaging, banners, end-gondola displays, and pop-up materials. - Supported national monthly campaigns and large-scale promotional events requiring cross-departmental coordination. - Engineered in-store visual touchpoints to drive foot traffic, promote products, and reinforce brand recognition at shelf level